Bulawayo is the second largest city in Zimbabwe, and the largest city in the country's Matabeleland region. The city's population is disputed; the 2022 census listed it at 665,940, while the Bulawayo City Council claimed it to be about 1.2 million. Bulawayo covers an area of about 546 square kilometres (211 square miles) in the western part of the country, along the Matsheumhlope River. Along with the capital Harare, Bulawayo is one of two cities in Zimbabwe that is also a province.

Bulawayo's central business district (CBD) covers 5.4 km2 (2.1 sq mi) in the heart of the city, and is surrounded by numerous suburbs. The majority of the city's population belong to the Ndebele people, with minorities of Shona and other groups. Bulawayo is home to over a dozen colleges and universities, most notably the National University of Science and Technology, Bulawayo Polytechic College, Zimbabwe School of Mines, and the United College of Education. The Natural History Museum of Zimbabwe, formerly the National Museum, is located in Bulawayo. The city is close to tourist sites such as Matobo National Park and the Khami World Heritage Site.